Help you handle customer requests, improve customer retention and satisfaction
Goes beyond an IT ticketing software
Provide your customers with comprehensive customer service and organize your queries with ticketing
01
Integrated with omnichannel
Gather all your messages in one place and turn them into tickets and single dashboard, which can be organized easily
02
Internal tickets and notes
Create tickets that only your customer support agents can see. Use them as notes to jot down important information and share them directly with your colleagues in the ticket.
03
Canned messages
Use canned replies to answer common questions in customer support tickets, and save agent response time for more complicated tasks.
04
Knowledge base
Create a knowledge base for customers who prefer self-service rather than contacting actual agents, or when agents aren’t available.
Fast & Easy Stable Quality Service
Over 12,000 active clients growing their business with SimpleConnect
Start With SimpleConnect Today
Get one-stop service, interact with your customers whenever and wherever they prefer
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