Focused on Core Contact Center Capabilities
Best for
Businesses that only require voice-based customer support or are building their first contact center team.
Core value
A simple, stable, and cost-effective way to launch professional contact center operations.
What’s included
- Core Call Center (Inbound, Basic IVR, ACD) (PBX SG OCI)
- Customer management
- Knowledge base
- Real-time monitoring and basic operational reports
- Quality inspection
- Basic IVR Editor
- Cloud-based deployment with fast setup


























