Contact Center AI_Chatbot & Voicebot_Customer Support

Products
7Moor Call Center Platform

7Moor helps teams start or upgrade their call center with a practical, scalable platform designed for growing customer operations.

If Your Focused on Core Contact Center Capabilities

Call Center Create a call center that goes beyond just calls

Monitoring Improve CX with call monitoring

CRM A simple cloud-based CRM to go along with

Reporting Real-time analytics for call center performance

Knowledge Base Self-service support and agent knowledge

If Your Need Expand to Omnichannel Customer Engagement

Omnichannel Unified conversations across voice and digital

Tickets Track and manage customer issues efficiently

Live Chat Interact with customers in a faster way
If Your Need Enable Global Operations and System Integration
AI Bot AI-powered automated customer responses

RestAPI docking support

Ticketing docking support

Customize IVR support

Lingomaster chat translation assistant
More Products from Cloopen

Cloopen also provides additional communication and engagement solutions.

A2P SMS Easy integration through one simple API

Cloopen AI Smart AI for sales and customer service

Cheetu AI AI Productivity Agent For Professionals

Better Choices by Need

Starter

A simple, cost-effective way to launch a contact center.

Growth

Unify customer touchpoints for faster, consistent experiences.

Advanced

Secure, scalable platform for cross-region and system integration.

Dedicated

Enterprise-grade platform for large-scale, long-term operations.

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Global(English) Japan(日本語)

AI Bot

Enhance CX with standardized auto reply to reduce labor cost

Voice Bot & Text Bot

Evolve Customer Service with latest AI technology

01

Chat Bot

Offer 24/7 chat service for basic repetitive customer inquiries effortlessly

02

Voice bot

Configure corpus to identify customer intent and easily complete the entire call process

03

Speech-to-text

Recognize customer intent with call recording speech-to-text to help agents respond more effectively to customer requests

04

Support all channels

Deploy AI bot on strategic channels including web, Facebook, WhatsApp, SMS, Line, etc.

Fast & Easy Stable Quality Service

Over 12,000 active clients growing their business with SimpleConnect

Start With Cloopen Today

Get one-stop service, interact with your customers whenever and wherever they prefer

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