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Businesses that only require voice-based customer support or are building their first contact center team.

✓ Core Call Center (Inbound, Basic IVR, ACD)

✓ Customer management

✓ Monitoring&Reporting

✓ Quality inspection

✓ Basic IVR Editor

✓ Cloud-based deployment with fast setup

Growing teams that need to manage customer interactions across multiple channels and improve engagement efficiency.

✓ All Starter plan features

✓ Full omnichannel engagement

✓ Ticketing system with ticket editor

✓ Advanced IVR Editor

✓ Global Email channel integration

✓ Predictive outbound calling

Companies operating across regions with clear requirements for multi-language support, integrations, and compliance.

✓ All Growth plan features

✓ RestAPI docking support

✓ Ticketing docking support

✓ Customize IVR support

✓ Hybrid/On-premise PBX support

✓ Lingomaster chat translation assistant

✓ XBot AI ChatBot

Large enterprises and BPO providers with high concurrency, strict compliance requirements, and customization needs.

✓ All Advanced plan features

✓ Whole system on-premise support

✓ Customize development support

✓ Whole business solution and integration support

✓ Softphone docking support

✓ Requirement analysis and customize deployment

✓ Other customize requirement
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