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  • Businesses that only require voice-based customer support or are building their first contact center team.

    ✓ Core Call Center (Inbound, Basic IVR, ACD)
    ✓ Customer management
    ✓ Monitoring&Reporting
    ✓ Quality inspection
    ✓ Basic IVR Editor
    ✓ Cloud-based deployment with fast setup

    Growing teams that need to manage customer interactions across multiple channels and improve engagement efficiency.

    ✓ All Starter plan features
    ✓ Full omnichannel engagement
    ✓ Ticketing system with ticket editor
    ✓ Advanced IVR Editor
    ✓ Global Email channel integration
    ✓ Predictive outbound calling

    Companies operating across regions with clear requirements for multi-language support, integrations, and compliance.

    ✓ All Growth plan features
    ✓ RestAPI docking support
    ✓ Ticketing docking support
    ✓ Customize IVR support
    ✓ Hybrid/On-premise PBX support
    ✓ Lingomaster chat translation assistant
    ✓ XBot AI ChatBot

    Large enterprises and BPO providers with high concurrency, strict compliance requirements, and customization needs.

    ✓ All Advanced plan features
    ✓ Whole system on-premise support
    ✓ Customize development support
    ✓ Whole business solution and integration support
    ✓ Softphone docking support
    ✓ Requirement analysis and customize deployment
    ✓ Other customize requirement
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  • Accelerate your global communications with Cloopen’s trusted, AI-powered platform.

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