A comprehensive solution combining voice, omni-channel, and CRM
capabilities.
✓ Ticket Management
✓ Administrative & Monitoring
✓ CRM Integration
✓ Knowledge Base
✓ Online/Chat
✓ Channels: Voice & Web/Chat & Email & Social Media
✓ Core Call Functions: IVR & ACD & Auto Dialer &
Concurrent Calls & Screen Pops & Call Recording
