Overview
Demo Tour
Call Center Edition
- Channels: Voice
- Core Call Functions: IVR & ACD & Auto Dialer & Concurrent Calls & Screen Pops & Call Recording
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Online Standard Edition
- Channels: Web/Chat & Email
- Online/Chat
Online Omni-channel Edition
- Channels: Web/Chat & Email & Social Media
- Online/Chat
Enterprise Edition
- Channels: Voice & Web/Chat & Email & Social Media
- Core Call Functions: IVR & ACD & Auto Dialer & Concurrent Calls & Screen Pops & Call Recording
- Online/Chat
For a full breakdown of product editions, see the Pricing page.
