Omnichannel_Create an Excellent Customer Experience

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7Moor Call Center Platform

7Moor helps teams start or upgrade their call center with a practical, scalable platform designed for growing customer operations.

If Your Focused on Core Contact Center Capabilities

Call Center Create a call center that goes beyond just calls

Monitoring Improve CX with call monitoring

CRM A simple cloud-based CRM to go along with

Reporting Real-time analytics for call center performance

Knowledge Base Self-service support and agent knowledge

If Your Need Expand to Omnichannel Customer Engagement

Omnichannel Unified conversations across voice and digital

Tickets Track and manage customer issues efficiently

Live Chat Interact with customers in a faster way
If Your Need Enable Global Operations and System Integration
AI Bot AI-powered automated customer responses

RestAPI docking support

Ticketing docking support

Customize IVR support

Lingomaster chat translation assistant
More Products from Cloopen

Cloopen also provides additional communication and engagement solutions.

A2P SMS Easy integration through one simple API

Cloopen AI Smart AI for sales and customer service

Cheetu AI AI Productivity Agent For Professionals

Better Choices by Need

Starter

A simple, cost-effective way to launch a contact center.

Growth

Unify customer touchpoints for faster, consistent experiences.

Advanced

Secure, scalable platform for cross-region and system integration.

Dedicated

Enterprise-grade platform for large-scale, long-term operations.

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Omnichannel

Create exceptional experiences for customers across all channels.

One-stop for all customer inquiries

Omnichannel integrates available customer service channels to provide continuity and connectivity across communication channels.

01

Fax

Easy-to-use features that provide the speed, security, and convenience you need to fax.

02

Mail

Connect your emails to chat in minutes, efficiency-driven features that make email customer support a breeze.

03

SMS

Connect your SMS provider to SimpleConnect and start receiving and replying to text messages from a single hub.

04

Facebook

All agents can respond to tickets from your common inbox, so there is no need to rely on Facebook page admins.

05

WhatsApp

Make your customers happy by plugging WhatsApp messages into SimpleConnect, making it easier for agents as well.

06

Twitter

Twitter channels allow you to capitalize on social media trends and engage with customers in a seamless and personalized experience.

Fast & Easy Stable Quality Service

Over 12,000 active clients growing their business with SimpleConnect

Start With Cloopen Today

Get one-stop service, interact with your customers whenever and wherever they prefer

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