Omnichannel_Create an Excellent Customer Experience

Omnichannel

Create exceptional experiences for customers across all channels.

One-stop for all customer inquiries

Omnichannel integrates available customer service channels to provide continuity and connectivity across communication channels.

Fax

Easy-to-use features that provide the speed, security, and convenience you need to fax.

Mail

Connect your emails to chat in minutes, efficiency-driven features that make email customer support a breeze.

SMS

Connect your SMS provider to SimpleConnect and start receiving and replying to text messages from a single hub.

Facebook

All agents can respond to tickets from your common inbox, so there is no need to rely on Facebook page admins.

Make your customers happy by plugging WhatsApp messages into SimpleConnect, making it easier for agents as well.

Twitter

Twitter channels allow you to capitalize on social media trends and engage with customers in a seamless and personalized experience.

Fast & Easy Stable Quality Service

Over 12,000 active clients growing their business with SimpleConnect

Start With SimpleConnect Today

Get one-stop service, interact with your customers whenever and wherever they prefer