Products
Resources
Pricing
LANGUAGE
Elevate Customer Experiences

Make it easy for your customers & set your teams up for success

All-in-one solution
Complete overview of SimpleConnect
01
Call Center
Create a call center that goes beyond just calls
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02
Monitoring
Improve CX with call monitoring
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03
CRM
A simple cloud-based CRM to go along with
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04
Reporting
Real-time analytics for call center performance
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05
Knowledge Base
Self-service support and agent knowledge
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06
Omnichannel
Unified conversations across voice and digital
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07
Tickets
Track and manage customer issues efficiently
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08
Live Chat
Interact with customers in a faster way
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09
AI Bot
AI-powered automated customer responses
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10
A2P SMS
Easy integration through one simple API
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One-stop Service
  • 1Demand combing

  • 2Solution design

  • 3Online deployment

  • 4Test & Acceptance check

  • 5Use training

  • 6Follow up/ Revisit/ After service

Security
Did you know?
For years, we’ve been prioritizing data security for our clients. See why more than 300,000 agents globally trust our products.
  • Network Security

    IP whitelist management to avoid brute force cracking of login

  • Transfer Security

    TIS transport layer protocol to avoid snooping.

  • Application Security

    Interface vulnerability scanning to avoid illegal request attacks.

  • Data Security

    DB data files are stored encrypted to avoid clear text leakage of DB data.

  • Development Security

    Develop code review and release process system to avoid human non-security bugs.

  • Data SecurityMaintenance Security

    7*24 monitoring + O&M security management system to reduce the impact of accidents for the first time.

Why SimpleConnect
  • Multi-language supported
  • High Efficiency
  • Affordable Price
  • User Friendly
Over 12,000 active clients growing their business with SimpleConnect
Awards

Be a leader of communication serviceprovider who aims to revolutionize the communication industry.

Start With Cloopen Today

Get one-stop service, interact with your customers whenever and wherever they prefer

Welcome

  • Accelerate your global communications with Cloopen’s trusted, AI-powered platform.

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Contact Us

  • Businesses that only require voice-based customer support or are building their first contact center team.

    ✓ Core Call Center (Inbound, Basic IVR, ACD)
    ✓ Customer management
    ✓ Monitoring&Reporting
    ✓ Quality inspection
    ✓ Basic IVR Editor
    ✓ Cloud-based deployment with fast setup

    Growing teams that need to manage customer interactions across multiple channels and improve engagement efficiency.

    ✓ All Starter plan features
    ✓ Full omnichannel engagement
    ✓ Ticketing system with ticket editor
    ✓ Advanced IVR Editor
    ✓ Global Email channel integration
    ✓ Predictive outbound calling

    Companies operating across regions with clear requirements for multi-language support, integrations, and compliance.

    ✓ All Growth plan features
    ✓ RestAPI docking support
    ✓ Ticketing docking support
    ✓ Customize IVR support
    ✓ Hybrid/On-premise PBX support
    ✓ Lingomaster chat translation assistant
    ✓ XBot AI ChatBot

    Large enterprises and BPO providers with high concurrency, strict compliance requirements, and customization needs.

    ✓ All Advanced plan features
    ✓ Whole system on-premise support
    ✓ Customize development support
    ✓ Whole business solution and integration support
    ✓ Softphone docking support
    ✓ Requirement analysis and customize deployment
    ✓ Other customize requirement
  • Looking for partnership*