• Home

  • Products

     
  • Investor Relations

  • About Cloopen

  • Global (English)
  • Korea (한국어)
  • Mexico (Español)
  • Japan (日本語)
  • Malaysia (English)
  • Contact Us

    Function Support

    Intuitive Interface

    CRM

    Omnichannel

    Real-time Monitoring

    Satisfaction Survey

    Multi-dimension Report

    Agent Evaluation

    Knowledge Base

    Bot and Automation

    Omnichannel

    To connect through SMS/Email/Fax/Web/Social in one place

    Chat Bot

    To avoid repetitive process and labour cost through personalized automation.

    Service assistance

    To improve efficiency by assisting agents with customer info/quick reply/knowledge base.

    Quality control

    To maintain service quality and transparency through random check and multi QC templates.

    Multi-dimensional report

    To offers message/agent/source report to guide marketing campaigns.

    Simple Connect

    Elevates your business with higher service standard.