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    Function Support

    Intuitive Interface



    Real-time Monitoring

    Satisfaction Survey

    Multi-dimension Report

    Agent Evaluation

    Knowledge Base

    Bot and Automation


    To connect through SMS/Email/Fax/Web/Social in one place

    Chat Bot

    To avoid repetitive process and labour cost through personalized automation.

    Service assistance

    To improve efficiency by assisting agents with customer info/quick reply/knowledge base.

    Quality control

    To maintain service quality and transparency through random check and multi QC templates.

    Multi-dimensional report

    To offers message/agent/source report to guide marketing campaigns.

    Simple Connect

    Elevates your business with higher service standard.